Next Generation Text Service

Type of service:
National Organisation
Telephone House , c/o Internal Box 14 , Preston , Lancashire , PR1 1BA
Telephone number:
0800 7311 888
Service description:
Next Generation Text Service, the national telephone relay service for people who are deaf, hard of hearing, speech impaired or deafblind. Next Generation Text Service connects people using a textphone with people using a telephone. Relay Assistants provide text-to-voice and voice-to-text relay service.

Anyone wishing to contact a person who is deaf, hard of hearing, speech impaired or deaf blind, who uses a
textphone, can do so through Next Generation Text Service, using a standard telephone or mobile phone.
Age range:
5 years - 90 years
Opening hours:
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Eligibility criteria:
  • None (no Criteria For Eligibility)
Referral route:
  • Self Referral
Quality rated:
Last updated on: